Medical aids we bill directly
Discovery Health administers cover for many open and employer schemes, not just plans branded "Discovery". If your scheme is on this list, we can bill it, whichever plan or option you're on (except network plans like KeyCare).
Discovery-administered schemes
More about billing Discovery-administered schemes →
GEMS (Government Employees Medical Scheme)
POLMED (SAPS medical scheme)
How we claim from your medical aid
Book your consult
Choose a GP, date and time online or on WhatsApp.
Select Medical Aid
At checkout, choose Medical Aid and enter your membership number and details.
We submit in real time
We send the claim straight to your scheme for processing while you wait. There's no paperwork on your side.
Confirmed, or pay by card
If the scheme confirms payment, you're done. If not, pay by card and keep your appointment.
What a medical aid GP consult includes
We bill medical aid for general practitioner (GP) video consultations. In one consult, your VDOC doctor can:
- Diagnose and treat acute illnesses such as colds, flu, infections and minor injuries
- Review chronic conditions such as hypertension, diabetes and asthma, and issue repeat scripts
- Issue an online prescription for your pharmacy
- Issue an online sick note if you're unfit for work
- Refer you for blood tests, X-rays, scans or a specialist
Scripts and certificates are issued at the doctor's clinical discretion. Scheduled medication, such as sleeping tablets or ADHD medication, is not guaranteed.
Who can claim
Only the principal member or a registered dependant can be billed. The patient's name and SA ID number must match the scheme's membership records. You'll confirm this in a short declaration when you submit your claim.