🔒 Private · confidential · non-judgemental

STD Treatment Online —
A Private Consult From Home

Worried about discharge, burning, a sore or a recent partner? Speak to an HPCSA-registered doctor privately by video. No waiting room and no awkward front desk. Get treatment and a referral for testing if needed.

From R250 · Pay by card for full privacy · Evenings & weekends

🔒 Confidential
🩺 HPCSA-Registered GPs
💊 Treatment if Appropriate
🧪 Test Referrals

Signs you may have an STI

Sexually transmitted infections (STIs), also called sexually transmitted diseases (STDs), are very common and very treatable. Book a consult if you notice:

  • Unusual discharge from the penis or vagina
  • Burning or pain when you urinate
  • Sores, ulcers, blisters or lumps on or around the genitals or anus
  • Itching, redness or irritation in the genital area
  • Pain during sex, or bleeding between periods or after sex
  • Pain low in the abdomen

Many STIs have no symptoms at all, so it's worth seeing a doctor if you have a new partner, a partner tells you they have an STI, or a condom broke.

Common STI consultations

💧

Discharge

Often caused by chlamydia, gonorrhoea or trichomonas, and treatable with the right medicine.

🔴

Genital sores

Ulcers or blisters, such as herpes or syphilis. The doctor may request a blood test.

🦠

Genital warts

Advice on treatment options, and referral if needed.

🧪

STI & HIV testing

Lab referrals for testing after a new partner or a possible exposure.

⏱️

HIV PEP

After a possible HIV exposure. Must start within 72 hours.

🛡️

HIV PrEP

Ongoing HIV prevention for people at higher risk.

💡 Some STI treatments are given as an injection. If you need one, the doctor will explain where you can receive it.

When to be seen in person urgently

⚠️ Go to an emergency unit or clinic in person if you have:
  • Sudden, severe pain or swelling in a testicle. This can be testicular torsion, a surgical emergency.
  • Severe lower abdominal pain, especially with a fever
  • STI symptoms while pregnant, together with pain or bleeding
  • Experienced a sexual assault. Go to your nearest Thuthuzela Care Centre, hospital or police station, or call the GBV Command Centre on 0800 428 428.

Private care in 3 steps

1

Book privately

Book online or on WhatsApp. Keep the reason for your visit brief; you'll discuss the details with the doctor.

2

Talk to the doctor

Consult from somewhere private. The doctor asks about symptoms and sexual history without judgement.

3

Treatment & tests

Get a prescription if appropriate, test referrals, and advice on partner treatment.

Frequently asked questions

Can I get STD treatment online?

Yes. Many sexually transmitted infections can be assessed in a video consultation. In line with South African treatment guidelines, doctors can often treat common symptoms such as discharge or burning based on your history. They may also refer you for tests to confirm the infection.

Is my consultation confidential?

Yes. Your consultation is private and protected by doctor-patient confidentiality and the Protection of Personal Information Act (POPIA). You consult from wherever you are comfortable, with no waiting room.

If I use medical aid, will the diagnosis show on the statement?

Medical aid claims must include a diagnosis (ICD-10) code, and the main member can usually see claims made on the membership. If you prefer complete privacy, you can choose to pay by card instead.

Do I need an STI test?

Many STIs, including chlamydia, gonorrhoea, syphilis and HIV, can have no symptoms at all. The doctor can refer you for lab tests if you have symptoms, a new partner, or think you have been exposed.

Does my partner need treatment too?

Usually, yes. Sexual partners should be treated at the same time to stop the infection being passed back to you. Avoid sex until you and your partner have both finished treatment and your symptoms have cleared.

I had unprotected sex in the last 72 hours. What should I do?

If there is any chance of HIV exposure, you may need PEP, which must be started within 72 hours, and the sooner the better. Book an urgent consult or go to a clinic or emergency unit now. You may also need emergency contraception.

Other ways we can help

Ready to VDOC it?

A private, non-judgemental consult from home. Book online or on WhatsApp, including evenings and weekends.

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